Stop calling me!
My letter to Citibank…
To whom it may concern:
Within the last week and a half, I have received at least four telemarketing calls for the Citibank Mastercard. The first time, last Sunday, I told the caller that I was not interested in the product. The next day, I received a call once again, in which I repeated the same message.
On Wednesday, I then received a call where I asked to be taken off the calling list permanently, and I requested to know what information they had on me. This was the conversation:
“All we have is your name and address.”
“Then how did you call me without a phone number?”
“Oh, we have that as well.”
The person also assured me that I would be taken off both the call list and the mailing list.The following Tuesday, I received another call, where I told the person that I had already requested to be taken off the list. This person also assured me that I was removed.
As a precaution, I also called Citibank’s customer care line and requested to be taken off the lists. I requested a registration number for this request, as per telemarketing laws in Canada, but was told he had no real number to give me, but that Citibank would send me a formal letter confirming my removal from the list. This call was made at 9:00pm MST (11:00pm EST) on Tuesday, November 20, 2007.
I am not, nor intend to ever be, a customer of Citibank. As such, under Section 24 of the Personal Information Protection Act of Alberta, I formally request to have access to all personal information that Citibank and all of its subsidiaries have about me, the purposes that the information is used by those entities, and the names of persons to whom and circumstances in which the personal information has been and is being disclosed.
Once that has been completed, as per Section 9 of the Personal Information Protection Act of Alberta, I withdraw consent to the collection, use, and disclosure of my personal information.
Thank you for your compliance,
Kirk Schmidt
20.Nov.07 
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